Our professional concert technicians have been trained to install and integrate everything into your system and workflow. Your package will be sent to them, they will bring it to your location at the agreed-upon appointment time, and they will take it from there. Our technicians will then verify all relevant computer settings and give you basic training, all while observing all health and safety precautions (including COVID protocol). We make it easy!
Why buy from ESS?
Because we've made it really easy for you!
Turnkey - our bundles are complete, all-in-one, tested and ready to go. We've done the research for you. We've invested countless hours to exhaustively test different items so you don't have to.
Unique - Our proprietary One-Touch Presentation Controls can’t be purchased anywhere else. One-touch control of your meeting software allows you to focus on your delivery, instead of managing your mouse!
Quality - We’ve tested many products and have selected only the best for you. Each of these products are used daily in our own office!
Service - Not everyone is comfortable installing software, plugins and drivers, and adjusting advanced settings in virtual meeting apps (Zoom, Teams, Webex, GoToMeeting etc.), so we offer in-person or remote installation and support. Our nationwide network of professional concert technicians have been trained to install and integrate everything into your system and workflow.
Giving Back - By working with us, you are supporting professional concert crew members (roadies) who are out of work due to the COVID-19 pandemic. 10% of our operating profit is also given to The Roadie Clinic, a 501(c)(3) nonprofit dedicated in their mission to empower and heal roadies and their families by providing services and resources tailored to the struggles of the touring lifestyle.
Product will be shipped within 2 business days after payment. Expedited shipping is available. If you order a Pro Installation, your products will be shipped to your local technician for your convenience. Our technician will deliver and install on a mutually agreed-upon date.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at email@example.com
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, such as custom-designed virtual backgrounds and products damaged after receipt. Please contact us if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on final sale items or gift cards.
The fastest way to ensure you get what you want is to contact us to request a return authorization for the item you have. Once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
|Savings*||7% ($19.96)||11% ($68.93)||7% ($19.95)|
|Stream Deck||No||15 key||6 key|
|Exclusive Custom Plugins||No||Yes||Yes|
|Custom Carry Case||Yes||No||Yes|
|Webcam||Logitech C920 HD Pro||Logitech C920 HD Pro||No|
|Lighting||1 x Lume Panel Mini||2 x Elgato Key Light Airs||1 x Lume Panel Mini|
|Mic||Lapel Mic||Gooseneck||Lapel Mic|
|USB Hub||4-port||10-port powered||4-port|